Dictionary

This Glossary is provided to help guests understand more about the rental of inns, resorts and vacation rentals. It is not comprehensive but serves as a primer for terms guests may encounter in renting specialty lodging. Not all terms apply to all properties or managers.

HomeMinders

A co-hosting program for vacation rental owners offered by members of the Sunspots Vacation rental network, such as for cabins, condos, homes & villas.
See also: Guestminder Origin: May, William

I-Calendar

Various price setting techniques designed to increase gross sales of a business, including tools for dynamic pricing, promotions, advertising, discounts, specials and more. Also known as Dynamic Rates, and Dynamic Pricing
Origin: William May

Key Safe

A stout box which can be attached to a build, that requires a user to punch in a numerical combination code in order to retrieve a key from inside. Usually a mechanical device, not electronic. Some types can be hung on a door knob.
Origin: Istay

Linens

Usually cotton materials used for sheets, pillow cases and other bedding
See also: Bedding, Textiles, towels, fleece Origin: May, William

Lodging Taxes

Includes the sales, tourism and sometimes other taxes imposed on lodging by governments in a given destination. Facilities are required to add these taxes to the price of lodging and sometimes other costs.
Origin: Vacation Rental Association

Make Good Discount

When a guest is invited back to a property, for no cost, to compensate them for inconvenience incurred during the original stay. Usually referred to as just a "Make Good."
See also: Give Back Origin: Vacation Rental Association

Mountain View

When guests can see surrounding mountains from some area of the property, not necessarily from all area of the property. May include Full, Partial or Peekaboo Views.
See also: View, Beach View, City View, Resort View, Water View Origin: Vacation Rental Association

Name Your Price

An offer to guests to specify the price they want to pay per night for lodging, and the manager then looks for lodging to meet their criteria
Origin: William May Link: VRIA.org

Obscured Rent by Owner (RBO)

When a website makes a property owners identify hidden thereby requiring guests to only communicate through their website dashboard, the rental is Obscure.
See also: Rent by Owner, Rbo Origin: May, William Link: VRIA.org

Occupancy Rate

The percentage of total available nights that have been rented for a property or a group of properties over a specified time period. 2. The percentage of all rental units that are occupied or rented at a given time.
Origin: William May

Ocean Front Accommodations

Buildings or rooms and living units in a building which is along side the ocean shore. Can be major oceans or estuaries. Generally means there are no other buildings between the building and the water. Not necessarily Beach Front.
See also: Beach Front Origin: Vacation Rental Association

Per Person Pricing (PPP)

Often used for Vacation Rental homes, a pricing model where a minimum nightly rate is set for a property allowing a base or normal number of occupants. Guests pay an additional fee for each guest over the normal, up to a maximum number of guests allowed in the property. The additional fee is often much higher for unapproved guests.
See also: Dynamic Rates Origin: Istay

Reciprocal Program

Some managers give property owners a 10% rental discount when staying in other properties handled by the manager. Usually this is optional and only available to owners who provide the same discount to other owners. Due to seasonality the discount may not be available in all properties at all times - - especially during high seasons.
Origin: William May

Resort View

When guests can see some or all of the resort they are staying in, from some area of the property, not necessarily from all area of the property.. May include Full, Partial or Peekaboo Views
See also: View, Beach View, City View, Mountain View, Water View Origin: Vacation Rental Association

Service Animal (Dog)

A Service Animal has a skill which directly reduces the effect of a disability and so can legally accompany their disabled handler anywhere they can legally go. In the United States, Service Animals are legally protected by the Americans with Disabilities Act of 1990. As Therapy Dogs do not provide direct assistance they are not protected by the Americans with Disabilities Act.

Not to be confused with therapy animals which have no protection under the Act.
See also: Therapy Animal Origin: FreeMyPaws.org Link: FreeMyPaws.org

Setting

The type of area in which a property is located. Such as at the Beach, in the Mountains, part of a Resort or in the City.
Origin: Vacation Rental Association

Ski-In Accommodations

Building, rooms or living units in a ski resort area where guests can ski to the building or reasonably close to it. Could require guests to remove skis to access the building or its grounds. Not necessarily down hill to the building but access would usually be without major obstacles between the slopes and the accommodations.
See also: Ski-Out Accommodations, Ski-In Ski-Out Accommodations Origin: Vacation Rental Association

Ski-In and Ski-Out Accommodations

Building, rooms or living units in a ski resort area where guests can get out to access the ski lifts and return from the ski lifts directly from the slopes. Could require guests to walk short distances to reach snow. Not necessarily down hill to and from building to the slopes but access would usually be without major obstacles between the slopes and the accommodations.
See also: Ski-In Accommodations, Ski-Out Accommodations Origin: Vacation Rental Association

Ski-Out Accommodations

Building, rooms or living units in a ski resort area where guests can get out to access the ski lifts. Could require guests to walk short distances to reach snow. Not necessarily down hill from building to the slopes but access would usually be without major obstacles between the slopes and the accommodations.
See also: Ski-In Accommodations, Ski-In and Ski-Out Accommodations Origin: Vacation Rental Association

Therapy Animal (Dog)

Provides affection and comfort to people in Hospitals, retirement homes, nursing homes, schools, people with learning difficulties, and stressful situations such as disaster areas.

Not to be confused with Service Animals or dogs, Therapy Dogs and their Handlers have no Legal rights. Institutions may invite, limit, or prohibit access to therapy dogs. If allowed, these institutions will have their own requirements for Therapy Animals.

Therapy dogs are not Service Animals. A Service Animal has a skill which directly reduces the effect of a disability and so can legally accompany their disabled handler anywhere they can legally go. In the United States, Service Animals are legally protected by the Americans with Disabilities Act of 1990. As Therapy Dogs do not provide direct assistance they are not protected by the Americans with Disabilities Act.
See also: Service Animal (Dog) Origin: FreeMyPaws.org Link: FreeMyPaws.org

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