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We want to keep you posted and publish occasional newsletters that can include news, information, opinions and data. Read everything we know.
Coming to Skippy's Class ill Prepared
By William May
Published: 12/11/13
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Looking back it is astonishing to realize that a world class scholar was teaching in a small community college off the beaten path in the Northwest corner of the country. She would have wowed any student in the finest college anywhere. Read more
How clean is clean enough?
By William May
Published: 03/15/13
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Take the Deep Cleaning test. Most owners fail in their primary homes and, let's face it, second homes often get short shrift. Top property managers clean to high hospitality standards because failing to do so makes for unhappy guests and refunds. Read more
Vacation Rental Housekeeper Spills the Beans
By William May
Published: 02/16/13
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As professional lodging managers it's not too often that we get a full glimpse of what life is really like for Rent by Owners who manage their personal vacation homes. Here is a Q&A with a top housekeeper who has horror stories to tell. Read more
The Vacation Rental Dollar Store
By William May
Published: 01/16/13
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Who knew that Dollar stores were such a good source of items needed to outfit a Vacation Rental home. This author learns a lesson and receives great customer service too. Read more
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